Many Popular Online Services of Social Security
Close Temporarily for Maintenance
Detailed list of what’s available online from SSA
listed below – Retirement Planner won’t close
May 6, 2010 – Some of the increasingly popular
online services of the Social Security Administration will not be
available from Friday, May 7, at 11 p.m. Eastern until Saturday, May 8
at 5 a.m., according to a posting on the index pages to these services.
The Retirement Planner will still be available during this regularly
scheduled maintenance.
Below is the detailed information on the current
online services offered by Social Security as of May 5, 2010. For
updated information,
click here to the current information at Social Security.
The Social Security Administration’s online
services, heavily used by senior citizens for matters dealing with
Social Security and Medicare, have been recognized as the “best in
government” and exceed top private sector sites in customer satisfaction
by the American Customer Satisfaction Index (ACSI).
Social Security’s online Retirement Estimator and
benefit application remain in the top spots, each with a score of 90,
and the Help with Medicare Prescription Drug Plan Costs application
placed third with a score of 87.
What you can do online
Below are the online
services currently offered by Social Security.
Begin or continue the
Adult Disability Report.
When you apply for any type of disability benefits, we need
information about your medical, work, and education history to help
us decide if you are disabled.
Check your application status.
If
you applied for Social Security benefits, you can check the status
of your application online.
(Not available for SSI.)
Find out what benefits you can
apply for Use our screening tool to help identify all the different Social
Security programs for which you may be eligible.
(Available anytime.)
Use our Retirement Estimator
for a retirement estimate based on real time access to your earnings
record.
(The secure log-in requires your name, Social Security number, date
& place of birth and mother's maiden name.) Extra hours (Eastern Time): This service is available all day
(except 2 AM - 3 AM) on weekdays and
holidays.
Request a Social Security
Statement Get
your personal earnings report and benefit estimates by mail.
This service is available (Eastern Time):
Weekdays - All day (except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 8 AM - 10 PM, Holidays 5 AM -
11 PM.
*Note:
Some online applications have additional "Hours of Operation."
Field Office Locator
Use your ZIP code to locate the closest Social Security Office.
Available Weekdays (except 2 AM - 3 AM)
Saturday 5 AM - 11 PM
Sunday 8 AM - 10 PM Holidays 5 AM -
11 PM
Use
the
Benefit Eligibility
Screening Tool to find out if you may be
eligible for benefits from a program Social Security
administers.
(Available anytime.)
Change your address or telephone
number. Note: You
cannot use this online service if you also receive SSI.
This service is available (Eastern Time):
Weekdays and
holidays - All day
(except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Select or change the way you
receive information from Social Security if you are blind
or visually impaired.
This service is available (Eastern Time):
Weekdays and
holidays - All day
(except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Choose your
password. If
you received a password request code (PRC) letter, you can choose
your password. Extra hours (Eastern Time): This service is available on
Sunday until 11:30 PM.
Select or
change the way you receive information
from Social Security if you are blind or visually impaired.
This service is available (Eastern Time):
Weekdays and holidays
- All day (except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Change your address or telephone
number. Note: You
cannot use this online service if you also receive SSI.
This service is available (Eastern Time):
Weekdays and
holidays - All day
(except 2 AM - 3 AM),
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
Submit health or school records
related to disability claims using
Electronic Records Express. Hours of operation (Eastern Time): This service is available
all day
Monday (except 1:30 AM - 3:30 AM),
Tuesday - Sunday (except 1:30 AM - 2:30 AM). Note: The hours of operation do not change on
holidays.
Select or change the way you
receive information from Social Security if you are a
Representative Payee and you are blind or visually impaired.
This service is available (Eastern Time):
Weekdays and
holidays - All day
(except 2 AM - 3 AM)
Saturday 5 AM - 11 PM,
Sunday 7 AM - 11 PM.
May 6, 2010 – Some of the increasingly popular
online services of the Social Security Administration will not be
available from Friday, May 7, at 11 p.m. Eastern until Saturday, May 8
at 5 a.m., according to a posting on the index pages to these services.
The Retirement Planner will still be available during this regularly
scheduled maintenance.
