Jan. 27, 2006 - At a forum sponsored yesterday by
the Kaiser Family Foundation, officials from the Centers for Medicare &
Medicaid said most of the problems senior citizens were having with
enrollment in the new prescription drug plans were problems created by
the computer system. CMS "SWAT Teams" are working on the problems and
others participating in the program praised them for their efforts. It
is reported in today's Daily Health Policy Report by KaiserNet.org.
Daily Health Policy
Report
(Jan 27, 2006)
CMS Deputy Administrator Leslie Norwalk on Thursday
acknowledged problems with the Medicare drug benefit but said
the agency is working to address the issues, the
Washington Times reports (Higgins,
Washington Times, 1/27). Speaking at a
Kaiser Family Foundation forum on the drug benefit, Norwalk
said there was "some good news and some bad news" about the
program.
"The bad news is there are some glitches in
the system," Norwalk said (Carey,
CQ HealthBeat, 1/26). Norwalk said most of the problems are
the result of problems in the computer system that provides
insurers and pharmacists with information from Medicare, adding,
"There are at least five sources where information can go
wrong."
She said CMS "SWAT teams" have gone to each
state to help insurers correct errors. One problem is that
information on beneficiaries who changed plans often was not
updated in the computer system (Washington Times,
1/27). CMS officials have been working "morning, noon and night"
to correct problems, Norwalk said (Zwillich,
WebMD Medical News, 1/26). Karen Ignagni,
president of
America's Health Insurance Plans who also was at the forum,
said insurers are working to fix incorrect information on
beneficiaries whose information was updated (Washington
Times, 1/27).
Dual Eligibles
Forum panelist Barbara Coulter Edwards, former director of the
Ohio Medicaid program, said the Bush administration should have
done more to ensure a smooth transition for dual eligibles --
individuals eligible for both Medicare and Medicaid whose drug
coverage was transferred from Medicaid to Medicare.
Coulter Edwards said problems with coverage
for dual eligibles were "predictable and predicted." Coulter
Edwards said that CMS has handled the problems well but that
more needs to be done to process claims for dual eligibles'
prescriptions and to move dual eligibles to drug plans with
formularies that cover the drugs they need (Gilcrest,
United Press International, 1/26).
Barbara Kennelly, president and CEO of the
National Committee to Preserve Social Security and Medicare,
said, "We know these problems are going to be addressed. The
fact of the matter is they weren't prepared and that was
inexcusable." Vicki Gottlich, senior policy attorney for the
Center for Medicare Advocacy, said beneficiaries and
pharmacists "need a simple system of reimbursement" (CQ
HealthBeat, 1/26). Gottlich said 60% of dual eligibles
are enrolled in plans that do not cover all of their
prescriptions (United Press International, 1/26).
Those whose drugs are not covered under
their current plans are likely to switch plans, Gottlich said.
"Will they be covered under the new plan? We don't know," she
said, adding, "These are systematic problems that will be
ongoing" (WebMD Medical News, 1/26).
Debra Garza, director of government and
community relations for Walgreen, said pharmacists "are facing a
mass of people without Medicare cards" (Washington Times,
1/27). In addition, Garza said, pharmacists are generally the
ones who handle confused beneficiaries' questions about the drug
benefit. CQ HealthBeat reports that even panelists
who were "most critical" of drug benefit's implementation
"praised" the work CMS employees have done (CQ HealthBeat,
1/26).
Costs
Norwalk said the average drug plan premium is $5 less than
expected. Ignagni said the plans are offering "affordable
products," adding, "I'm hearing shock from (state) Medicaid
directors that we're getting better prices than they are. I
don't know of any other government program where the real costs
are less than the estimates." However, Kennelly said
beneficiaries who have enrolled in the drug benefit say the
program is "expensive, complicated and doesn't meet their needs"
(United Press International, 1/26). She added that
the current problems with the drug benefit "just the tip of the
iceberg. There are fundamental problems behind the legislation
and these problems are not going to go away. ... Companies can
change the drugs they cover and there is no cost control in this
bill. The doughnut hole can become larger" (CQ HealthBeat,
1/26).
A webcast of the forum is available
online at
kaisernetwork.org.
Letter
In other Medicare news, Senate Minority Leader Harry Reid
(D-Nev.) and Sen. Max Baucus (D-Mont.) sent a letter to
President Bush on Thursday asking the president to address the
drug benefit in his State of the Union address on Jan. 31. Reid
and Baucus said Bush should announce steps to correct problems
with the benefit -- including ensuring the accuracy of
information provided to drug plans and beneficiaries, enforcing
certain provisions of the 2003 Medicare law, and requiring drug
plans to cover the same drugs for one year (CQ HealthBeat,
1/26).
Nursing Homes
Sen. Charles Schumer (D-N.Y.) on Thursday said he has heard
complaints from nursing home operators in New York that they are
covering the costs of some medications for beneficiaries or that
beneficiaries were going without medications because claims were
rejected or delayed by drug plans,
Long Island Newsday reports. According to
Schumer,
HHS Secretary Mike Leavitt seemed "unaware" of some problems
with the drug benefit after a Senate Finance Committee
meeting on Wednesday. HHS spokesperson Gary Karr said,
"We've generally heard that things are going fairly well at
nursing homes around the country," but he added the agency would
look into the matter. Karr said nursing homes "have had the same
billing problems as pharmacies" (Thrush, Long Island
Newsday, 1/27).
Intravenous Drugs
The
Los Angeles Times on Friday examined how the
drug benefit does not include coverage of "supplies that
seriously ill patients need to administer intravenous
antibiotics and other medications at home." In California,
Medicaid covered such supplies for beneficiaries before the drug
benefit took effect. Because Medicare does not cover the
products, some dual eligibles with chronic conditions are "being
referred to nursing homes" or have "to go into hospitals" to
have the drugs administered. In addition, some beneficiaries
have switched from intravenous antibiotics to oral antibiotics,
which can be less effective in treating infections, according to
the Times (Alonso-Zaldivar, Los Angeles Times,
1/27).
Additional Print Coverage
-
BusinessWeek: The Jan. 30
issue of BusinessWeek examined efforts by
Humana to promote Medicare prescription drug plans.
According to BusinessWeek, Humana -- which
"lags far behind" rivals
UnitedHealth Group and
WellPoint in terms of members -- "decided on an
aggressive push" on the Medicare prescription drug benefit.
Humana decided to offer "dirt-cheap drug plans to grab
millions of seniors" and use the enrollment as a "stepping
stone" to the "potentially richer market" of Medicare
managed care plans, according to BusinessWeek (Gleckman,
BusinessWeek, 1/30).
-
Time: The Jan. 30 issue of Time
examined how the Medicare prescription drug benefit
represents "a significant step in the march of U.S. health
care toward a free-market system governed by choice and
risk." According to Time, Bush will highlight
the "promise" of a market-based health care system in his
State of the Union address next week, but "patients,
families and pharmacists caught up in Part D know its price,
at least in the short term" (Thottam, Time,
1/30).
-
Washington Post: The Post on
Friday examined how several of the largest U.S.
pharmaceutical companies have said they will discontinue
programs that provide no-cost or discounted medications to
low-income elderly and disabled individuals because "they
should be covered by the new Medicare drug benefit." The
companies have said that a legal opinion issued by the Bush
administration indicates they would "run afoul of
anti-kickback laws" if they continue the programs, but
administration officials have said that the programs can
continue, provided that they are separate from Medicare or
contribute to charity care funds, the Post
reports (Connolly, Washington Post, 1/27).
Broadcast Coverage
NPR's "Morning
Edition" on Friday reported on enrollment in the Medicare
prescription drug benefit. The segment includes comments from
Gottlich; Robert Laszewski, political analyst and health
consultant for the insurance industry; Leavitt; Norwalk; and
Sen. Ron Wyden (D-Ore.) (Rovner, "Morning Edition," NPR, 1/27).
The complete segment is available
online in RealPlayer.
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