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Medicare News

What to Do When You Realize Your Medicare Drug or Health Plan Does Not Meet Your Need

Information on drug and health plans provided by Medicare Rights Center – see links below article

Jan. 4, 2008 – Sometimes, after you picked the Medicare private health or drug plan that you thought best suited your needs, you discover in the New Year that the plan you chose doesn’t work for you at all. Perhaps you’ll find that your doctor or specialist isn’t part of the plan’s network. Maybe you’ll discover that there are large copays for a hospital stay or diagnostic procedures. Or maybe when you go to the pharmacy, you’ll find out that your drug plan doesn’t cover your medications.

 

Related Stories

 
 

Medicare Expects Transition to New Drug Plans to Go Smoothly for Senior Citizens

Medicare Advantage enrollment open until March 31, 2008

Jan. 4, 2008


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Is there anything that you can do to remedy your private health or drug plan choice after the clock strikes twelve on New Year’s Eve?

The answer is, “it depends.”

Changing Medicare health plans:

Everyone with Medicare is allowed to change health plans (not drug plans) one time between January 1 and March 31 during the Open Enrollment Period. The new health plan coverage starts the first of the month after you make the change. Note that you cannot add or drop Medicare private plan drug coverage (Part D) during this time.

So, for example, if you have a Medicare private health plan without drug coverage, you can switch to another Medicare private health plan without drug coverage or to Original Medicare alone. You will not be allowed to purchase drug coverage until November 2008.

  Key Medicare Web Links  
 

Medicare Website Home Page – This is where to go if you want any information about the Medicare programs. It is designed for use by Medicare members. This, too, is where you find tools to help you make choices about Medicare and your health care. Here are some of the key links on this page:

        Compare Medicare Prescription Drug Plans

       Compare Health Plans and Medigap Policies in Your Area

       Compare Hospitals in Your Area

       Compare Nursing Homes in Your Area

       Find a Medicare Publication

       Find Out if You Are Eligible for Medicare and When You Can Enroll

       Find a Doctor

       Find Out What Medicare Covers

       Compare Home Health Agencies in Your Area

       Find Suppliers of Medical Equipment in Your Area

       Find Helpful Phone Numbers and Websites

       Compare Dialysis Facilities in Your Area

       Plan for Your Long-Term Care Needs 

This is also where you can view and set up your personal information for use on the Medicare site

Welcome to MyMedicare.gov (Vea En Español)

This is Medicare's free, secure online service for accessing your Medicare information. In order to use this service, you must be a registered user. As a registered user of MyMedicare.gov, you will have access to personalized information regarding your Medicare benefits and services.

You can use MyMedicare.gov to:

       View claim status (excluding Part D claims)

       Order a duplicate Medicare Summary Notice (MSN) or replacement Medicare card

       View eligibility, entitlement and preventive services information

       View enrollment information including prescription drug plans

       View or modify your drug list and pharmacy information

       View address of record with Medicare and Part B deductible status

       Access online forms, publications and messages sent to you by CMS

Centers for Medicare & Medicaid Services

This is the home page for CMS that leads senior citizens to all the information about Medicare and Medicaid.

 

Changing Medicare private drug plans:

Most people can add, drop or change drug plans just once a year, from November 15 through December 31, with coverage effective January 1. However, you can change your drug coverage if it is as a result of changing your health plan from January 1 to March 31 (for example, if you switch from one Medicare private health plan with drug coverage to another)..

Some notable exceptions:

People who have Extra Help - federal assistance that helps pay for the costs of the Medicare drug benefit - or who live in qualified institutional facilities (such as nursing homes) are allowed to change health, as well as drug plans, once a month.

If your drug is not covered:

If you are a new member of a Medicare private drug plan and discover that your new plan does not cover a medicine you’ve been taking, you should make use of the plan’s transition policy.

All drug plans are required to provide new members with at least a 30-day supply of a drug they were taking before they joined the plan, and must override restrictions, such as prior authorization or step therapy. (This policy does not apply to drugs that are explicitly excluded by law from Medicare coverage).

You must take action during the transition period to better ensure that you can continue to get the drug after the transition period ends—have your doctor prescribe a drug that is covered by your plan or make a special request to ask that your plan cover the drug for your (ask your plan for an “exception”).

If a plan denies your exception request, you have the right to appeal.

Drug plans can change drugs covered at any time.

Keep in mind that a Medicare prescription drug plan can change the drugs it covers (its formulary) at any time. If you are already taking a drug through the plan, it should continue to be covered until the end of the calendar year. However, if it doesn’t, you may need to ask the plan for an exception.

 

Medicare Advantage Still Open for Enrollment

 
 

Enrollment is still open for Medicare Advantage plans only. Beneficiaries can make one change in enrollment - enrolling in a new plan, changing plans or canceling a plan - between January 1 and March 31, 2008.

 

Special Enrollment Periods:

Both Medicare private health plans and drug plans have Special Enrollment Periods (SEP), which allow you to make changes under certain circumstances.

For example, if you were enrolled into a Medicare private health or drug plan by mistake or were misled into signing up, you can request an SEP by calling 800-MEDICARE (you may be able to disenroll retroactive to the date you first enrolled in the plan).

To learn more about changing health and drug plans, drug transition and exception policies, Special Enrollment Periods, and how to begin the appeals process, log on to Medicare Interactive at the Medicare Rights Center’s website at www.medicarerights.org/help.html

Medicare Interactive (MI) Counselor makes all of MRC's knowledge and experience available to you 24 hours a day, seven days a week. MI Counselor uses easy-to-understand language and timely information to help you learn the ins and outs of Medicare.

Through MI Counselor's straightforward Q&A format, you will learn what Medicare covers, what it doesn’t, how to pick a Medicare health plan, what you need to know about Medicare’s drug coverage (Part D), how to appeal if coverage or care is denied, and much more.

Medicare Interactive (MI) Counselor is free.

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