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Senior Journal: Today's News and Information for Senior Citizens & Baby Boomers

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Senior Citizen Nursing and Residential Care Facilities Offered Free Digital Converter Boxes

SolidSignal.com has launched community relations program help seniors stay tuned to TV

April 21, 2009 – Nursing homes, assisted living facilities and similar institutions can obtain free digital TV converter boxes for residents by obtaining a government discount coupon and ordering through SolidSignal.com. The company will also provide free shipping and free support by telephone as part of their community relations program.

 

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“The looming national transition from analog to digital television has caused a great deal of confusion and stress for many people, especially those in residential care facilities who are unclear, or still unaware, about how to acquire a converter box so they can continue to watch free local broadcasts,” said Jerry Chapman, CEO of SolidSignal.com.

An additional issue for consumers with regard to the digital transition is the expense. While the U.S. government is offering two $40 coupons per household to subsidize the purchase of the devices, the average retail price of a digital converter box is over $50 and the least expensive new model sells for about $46 so the consumer still has some cost to bear, the company says.

“During these challenging economic times, unplanned expenses can be a real setback, especially for seniors who live on fixed incomes,” said Chapman. 

“It is because of this expense -- plus all the confusion about the transition -- that SolidSignal.com has decided to offer digital converter boxes and technical support to local nursing facility residents at no cost to them or the facility.” 

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To obtain the free converter boxes from Solid Signal.com, each facility must apply for the government coupons made specifically available to the general category of nursing homes.

The online application for the government coupon can be filled out at www.dtv2009.gov

Once the coupons are received, the facility director can call Solid Signal.com toll free at 1-866-374-4625 to place the order to receive the converter boxes that will receive digital TV signals after the transition.

The facility will receive one government coupon-eligible converter box for each coupon it redeems on behalf of a resident.

SolidSignal.com will ship all boxes free-of-charge to the facility for distribution to residents, and provide free technical assistance and installation support by phone.

SolidSignal.com is offering this program to residential care facilities nationwide through June 12, 2009, the digital broadcast transition date, while inventory is available.

To date SolidSignal.com has sold nearly 150,000 digital converter boxes.

More information about the government mandated transition to digital television broadcasting is available from the National Telecommunications and Information Administration at www.ntia.doc.gov.

SolidSignal.com says it “specializes in distributing the latest in high-tech equipment and product research to professional media installers and the tech-savvy consumer.” The online retailer says it offers thousands of products from some of the “most trusted and recognized brands” in the world. SolidSignal.com is an Internet Retailer 500 Company with revenues of $14.6 million in 2008. In 2007 and 2008 SolidSignal.com made the Inc. 5000 list as one of the fastest growing companies in the United States.

For more information about SolidSignal.com, visit www.solidsignal.com.


About the TV Converter Box Coupon Program

The Digital Television Transition and Public Safety Act of 2005 Act originally required full-power television stations to cease analog broadcasts and switch to digital by February 17, 2009. 

The Act authorized NTIA to create the TV Converter Box Coupon Program, which was funded initially by airwaves auction proceeds.  The Act originally funded the Program at $1.5 billion, which included a limit of $1.34 billion for ordered and redeemed coupons, with the remaining $160 million covering administrative costs.  Funds are obligated as coupons are issued. 

If coupons are not used and expire, those funds are returned to the Program to fill requests. Although, persons holding expired coupons can apply for replacements. (Click for more information)

On January 4, 2009, the Coupon Program reached its initial $1.34 billion obligation limit for active and redeemed coupons and established a waiting list of coupon requests. On February 17, 2009, President Obama signed into law the American Recovery and Reinvestment Act of 2009 (ARRA), which provides funding to implement DTV Delay Act’s extension of the Coupon Program.  Specifically, the ARRA authorizes $650 million for additional coupons and related activities. 

The transition to digital broadcast television will free up the airwaves for better communications among emergency first responders and for new telecommunications services and offers consumers a clearer picture and more programming choices.

The TV Converter Box Coupon Program permits all households to request up to two coupons - each worth $40 - toward the purchase of certified converter boxes.  Coupons may be requested while supplies last, and only one coupon can be used for each coupon-eligible converter box. 

Consumers can purchase a converter box at one of the more than 32,000 participating local, phone or online retailer locations.  Consumers will receive a list of eligible converter boxes and participating retailers with their coupons and may search for a local retailer on-line at https://www.dtv2009.gov/VendorSearch.aspx.

Consumers should call stores before shopping to ensure the desired converter box is available.  Converter boxes generally cost between $40 and $80 without a coupon, and coupons expire 90 days from the date they are mailed.

When consumers receive their coupons in the mail, they should buy a converter box as soon as possible, and try the box with their television to address any potential technical issues.  Some viewers watch programs over translators or other low-power stations, which may continue broadcasting analog signals after the digital television transition deadline.  Those viewers may wish to select a converter box that will pass through analog signals.

How to apply

Households may apply for coupons online at www.DTV2009.gov, by phone at 1-888-DTV-2009 (1-888-388-2009), via fax at 1-877-DTV-4ME2 (1-877-388-4632) or by mail to P.O. Box 2000, Portland, OR 97208-2000.  Deaf or hard of hearing callers may dial 1-877-530-2634 (English TTY) or 1-866-495-1161 (Spanish TTY).  Nursing home residents may apply with the paper application available downloadable at www.DTV2009.gov.  For more information about the Coupon Program, please visit www.DTV2009.gov and for questions about the DTV transition, go to www.dtv.gov or call 1-888-CALL-FCC.

Helpful Links

• Senate Special Committee on Aging

• U.S. Government's Guide to Digital Television

• FCC: Countdown to Digital Television

• FCC Consumer Facts - Digital Television

• NTIA - Digital Television Transition and Public Safety

• DTV Transition Coalition

• MyCEknowhow - Learn About your CE Devices

• CEA Connections Guide - Connect Your CE Devices

• CERC - The Transition to Digital Television

• CERC's guide on what you need to know about the DTV Transition

• National Cable and Telecommunications Association

 

Information Source:

About the National Telecommunications and Information Administration

The National Telecommunications and Information Administration is an agency in the U.S. Department of Commerce that serves as the executive branch agency principally responsible for advising the President on telecommunications and information policies.  For more information about the NTIA, visit www.ntia.doc.gov.

About the American Recovery and Reinvestment Act of 2009

The American Recovery and Reinvestment Act of 2009 (Recovery Act) was signed into law by President Obama on February 17, 2009. It is an unprecedented effort to jumpstart our economy, create or save millions of jobs, and put a down payment on addressing long-neglected challenges so our country can thrive in the 21st century. The Act is an extraordinary response to promote economic recovery and growth, and includes measures to modernize our nation's infrastructure, enhance energy independence, expand educational opportunities, preserve and improve affordable health care, provide tax relief, and protect those in greatest need.

>> For more information about the American Recovery and Reinvestment Act, visit http://www.Recovery.gov.

 

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