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90 Million Use Anti-Aging Products But Not All Finding Satisfaction

May 13, 2004 - Not surprisingly, Americans are concerned about the visible signs of aging but they are misinformed about their options for help, according to a survey released today by the National Consumers League (NCL), which also announced new help is available on their Website.

Nearly 90 million American consumers currently use or have used products or procedures in an attempt to reduce their visible signs of aging. But they’re not all satisfied; only half (53 percent) of the women who have used a drugstore anti-aging facial product feel that it has reduced the signs of aging and that the product was “worth it,” the survey says

The online survey of 1,343 adults aged 25 and older (1,018 women and 325 men), conducted by Harris Interactive®, revealed that consumers don’t completely understand who regulates the safety and efficacy of products and procedures, but it’s not stopping them from spending money on them.

NCL released the survey today and announced new resources online to help educate the millions of Americans who turn to products or procedures to make themselves look younger. At www.nclnet.org/anti-aging, consumers can take a self-quiz to determine what type of treatment may be right for them, as well as learn about the differences in government regulation between cosmetics and drugs.

“Our survey results are cause for concern because they demonstrate that consumers, even those who think they’re in-the-know about anti-aging products and procedures, have much to learn before they open their wallets,” says Linda Golodner, NCL president. “Unfortunately, they’re confused about who — if anyone — regulates products and procedures, and they’re not even sure who can legally administer them. The bottom line is consumers are in the dark because the majority are getting their information from questionable sources, such as television entertainment programs, instead of from medical professionals.”

The survey found that the majority of consumers, while unsure of the technical details of treatments and products used to promote a youthful appearance, find it acceptable — and even important — to attempt to look younger. Half of women and men agreed that a youthful appearance is an important factor for professional success, and many agreed that it’s an important factor in personal happiness as well.

“We live in an increasingly age-conscious society,” said Dennis Gross, M.D., a practicing dermatologist in New York City . “We’re outliving previous generations, and we want to look as young as we feel. But before spending a fortune on new creams or gels or undergoing a surgery with a substantial recovery time consumers need to get realistic about their expectations, and — even more importantly — sit down with their doctor to make the most informed decision.”

Survey Findings

A Youth-Obsessed Culture

  •      If they had it their way, Americans would prefer to look younger than they actually are. For men, the “ideal” age was 36 (mean age of men surveyed: 49); for women, the ideal age was 34 (mean age of women surveyed: 47).

  •     Survey respondents agreed that a youthful appearance is an important factor for professional success (52 percent of women and 50 percent of men). Women were more likely than men to view a youthful appearance as an important factor in personal happiness (37 percent of women and 28 percent of men).

Vanity: A Personal, but Acceptable, Concern

  •     Despite the widespread interest in appearing young, most Americans treat this as a private matter. The majority of both men (80 percent) and women (56 percent) have not discussed ways to treat wrinkles or other signs of aging with anyone.

  •     Respondents agree that efforts to turn back the clock are more acceptable today than it was five years ago. They even agree that undergoing surgery or other procedures to look younger is more acceptable today (72 percent of women and 66 percent of men), although men and women both are more accepting of topical facial products than they are of injection therapies or surgical procedures. Men are more disapproving of other men who take these measures than they are of women who do so.

Knowledge of Anti-Aging Options

  • ·         The majority of women claim to be at least somewhat familiar with most anti-aging products and procedures, with nonprescription face creams standing out: 93 percent of women and 65 percent of men claim familiarity with over-the-counter face creams.

  • ·         In the last year, 75 percent of women and 48 percent of men have seen “a lot” of advertising for these anti-aging products.

  • ·         Approximately six out of ten people products believe that the FDA regulates whether OTC creams are safe and effective (57 percent of women and 68 percent of men who are at least somewhat familiar with these products). In fact, the FDA does regulate drugs, but not cosmetics, for safety and effectiveness.

  • ·         Over-the-counter products continue to be the most widely used anti-aging products (used by 76 percent of women and 18 percent of men), however the majority of people do not believe the claims made by certain OTC brands.

Anti-Aging Information Sources: A Questionable Bunch

The media, particularly TV, are the most common source of information about products and procedures to reduce the visible signs of aging.

  •    About three-quarters of women (72 percent) and men (77 percent) who are at least somewhat familiar with products and procedures have learned about them through television, which includes news and entertainment programs, such as “Extreme Makeover.”

  •    While the media are the most common source of information, they also are among the least-trusted, along with infomercials, cosmetic sales people, beauty professionals, and the Internet.

  •    Relatively few women and men have learned about anti-aging procedures through a doctor (23 percent of women and 25 percent of men).  

  •     Not surprisingly, the public most trusts their primary doctor, dermatologist, or plastic surgeon as a source of information.

About the Survey

This survey was conducted online within the United States between March 29 and April 9, 2004 among a nationwide cross section of 1,018 women and 325 men aged 25 and older.  Figures for age, sex, race, education and income were weighted where necessary to bring them into line with their actual proportions in the population. "Propensity score" weighting was also used to adjust for respondents’ propensity to be online.

In theory, with probability samples of this size, one could say with 95 percent certainty that the results have a statistical precision of ±3 percentage points for the overall sample of what they would be if the entire U.S. adult (aged 25+) population had been polled with complete accuracy.  It is impossible to quantify the errors that may result from these factors. This online sample is not a probability sample.

Complete survey results, a self-quiz for consumers, “Products to Turn Back the Clock: What’s Right for You,” and other resources are available at www.nclnet.org.


About NCL

The National Consumers League, founded in 1899, is America's pioneer consumer organization. Our mission is to identify, protect, represent, and advance the economic and social interests of consumers and workers. NCL is a private, nonprofit membership organization. For more information, visit www.nclnet.org.

 

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